Please check Before your exam on this webpage.
- Can you help me register?
Exam candidates are responsible for completing their own online registration. If you would like CIBL to handle the registration on your behalf, a £25 service fee will apply.
- Why cannot I find your centre on the Chinesetest?
Test dates are only shown on the Chinesetest 3 months ahead of your preferred date. If you choose a date which is more than 3 months ahead, our test centre will not appear on the Chinesetest.
- What’s the exact exam fee for each level?
Please check Before your exam Step 2 Make the payment on this webpage.
- Why can't I see the 番茄社区 test centre listed as an option on Chinesetest.cn?
The 番茄社区 test centre will open registration approximately three months before the exam date. Please check back later and complete your registration at that time.
- I've made the payment on the 番茄社区 e-shop, but the Chinese Test website shows that I haven't paid. What should I do?
You don't need to take any further action. After the registration deadline, we will update everyone's payment status to "paid."
- Can someone who is under 18 take the exam?
Yes, the HSK exams are open to test-takers of all ages. However, as a test centre, we strongly recommend that parents ensure their children are comfortable being in the exam room without parental accompaniment. Parents are not allowed to stay with their children during the exam but can wait outside the exam room. Parents are responsible for their children's safety. A consent form must be signed and returned to us.
- When paying for my minor child's exam fee, the website states: "IMPORTANT: Payer name should match the exam candidate's name." What should I do?
You can use your own bank card and personal information to make the payment for the candidate on the 番茄社区 e-shop. After payment, please email us the candidate's name and forward the payment receipt.
Important: When registering on the Chinese Test website, please use the candidate's personal information. The phone number, email, and address can be the parents'.
- Can I cancel my registration and get a refund after registration?
Exam fees are NON-REFUNDABLE.
Cancellation is NOT permitted once registration and payment are completed.
- Can I defer my exam to a later date?
After completion of registration and payment, candidates may apply for deferred tests within a specific period of time. You can only apply once for each test.
Candidates should visit the website () and log into the “Personal Centre” to apply for deferred tests. The deferred test can be changed to the same level held in the same year by the test centre. Please follow the steps below:
(1) Please go to the candidate's personal centre and find "Change Test Date" in the "Test Record" section.
(2) If the exam centre does not have a date open for the next test, click on "Change Test Date" and the system will display "No eligible test date, please contact the test centre! Please contact the test centre you registered with.
(3) If the test centre is already open for the next test date, click on "Change test date" and then select the date you want to postpone the test to, specify the reason and click "OK".
Please note:
The time limit and cost of change are as follows:
• 27 days before the test (including the 27 day): candidates can change the test date for free.
• 10-26 days before the test (including day 10&26): candidates are required to pay 30% of the test fee for the change plus £10 admin fee.
• Within 10 days before the test: no change.
- Can I change the test centre or level?
Changes to the test centre or exam level are NOT allowed after registration.
- When will the exact exam time on the test day be confirmed?
The exam times are usually as follows, but normally we will send an email notification two weeks before the exam to inform test takers the details about the time and venue, please wait for this final confirmation.
HSK 1: 13:30 - 14:10
HSK 2: 09:00 - 09:55
HSK 3: 13:30 - 15:00
HSK 4: 09:00 - 10:45
HSK 5: 13:30 - 15:35
HSK 6: 09:00 - 11:20
- If I arrive late, will I be allowed to enter the test room?
Latecomers will not be admitted to the testing room. To avoid missing the exam, please make sure to arrive early and allow sufficient time for check-in procedures.
- Can I leave early if I finish the test before time is up?
No, early departure is not permitted. All test-takers are required to remain in the testing room for the entire duration of the exam. This helps maintain a quiet and focused environment for everyone.
- When will I receive the result?
You will need your Exam Admission tickets to check your results online. PLEASE KEEP THIS TICKET even after the exam.
Your results will appear online after about one month and can be viewed at
- Can you help me check my result?
Your results will appear online after about one month. Please check your own result at . Should you have difficulties checking the result, please contact the Chinesetest website service 86-10-59307640. If you would like CIBL to check, a £10 service fee will apply.
- When will I receive the certificate?
Certificates will be issued after about 2 months and can either be collected at CIBL or mailed. Certificate collection email will be sent in due course, and CIBL does not answer certificate chasing emails. Once we receive the official paper score reports, we will notify all test-takers via email.
- Would you be able to scan or take a clear photo of my certificate and send it to me by email?
For reasons of personal data protection and identification, certificates can only be collected in person or sent by post.
- I took the exam a year ago—do you still have my certificate?
We normally keep certificates for one month after receiving them. After this period, additional administrative work is required to retrieve your certificate. The cost for this service is £30, and the certificate can only be sent by post. Postal options are £5 for standard service or £20 for premium service (which includes a “Do Not Bend” envelope and a tracking number).